Terms of Service - Bellavita Italian Language Academy Inc.
Effective Date: September 17, 2026
1. Introduction and Acceptance of Terms
These Terms of Service (the “Terms”) form a legally binding agreement between you (“you,” “your,” or “Client”) and Bellavita Italian Language Academy Inc. (“Bellavita Italian Language Academy Inc.,” “we,” “us,” or “our”), a company operating in Canada and providing Italian language education and related instructional services.
By accessing our website, registering for a class, booking a session, purchasing any service, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our applicable policies, including our privacy practices. If you do not agree, you must not use our services.
These Terms apply to all services offered by Bellavita Italian Language Academy Inc., including beginner Italian classes, private one-on-one Italian tutoring, small group conversational Italian sessions, business Italian for professionals, Italian pronunciation and accent coaching, travel Italian workshops, and Italian language assessments and progress reviews.
2. Scope of Services
Bellavita Italian Language Academy Inc. provides language-learning services and educational support designed to improve Italian language skills. Services may be offered online, in person, or in a hybrid format, depending on availability and program structure.
Our services may include, without limitation:
- Beginner Italian classes;
- Private one-on-one Italian tutoring;
- Small group conversational Italian sessions;
- Business Italian for professionals;
- Italian pronunciation and accent coaching;
- Travel Italian workshops; and
- Italian language assessments and progress reviews.
We may, at our discretion, update curricula, instructors, schedules, session formats, instructional methods, platforms, materials, and service availability from time to time. We do not guarantee any particular learning outcome, fluency level, certification result, or professional advantage.
Where assessments, progress reviews, or informal feedback are provided, they are educational in nature and should not be interpreted as formal certification, immigration advice, employment advice, or a guarantee of future performance.
3. User Obligations and Responsibilities
You agree to use our services responsibly and in accordance with all applicable laws and these Terms. You are responsible for ensuring that all information you provide to us is accurate, current, and complete.
You further agree that you will:
- Provide truthful registration and payment information;
- Attend sessions on time and with appropriate materials and internet access, where applicable;
- Maintain respectful and professional conduct toward instructors, staff, and other participants;
- Not disrupt classes, sessions, or workshops;
- Not record, reproduce, distribute, or publicly share class content, materials, or sessions without our prior written consent, except where permitted by law;
- Not use our services for any unlawful, abusive, harassing, or fraudulent purpose; and
- Comply with any additional rules communicated for specific programs, sessions, or platforms.
If you enroll a minor or if a minor uses the services, you represent that you are the parent or legal guardian and that you consent to the minor’s participation and agree to be bound by these Terms on the minor’s behalf.
4. Payment Terms and Conditions
Fees for services are communicated at the time of purchase, registration, or booking. Unless otherwise stated in writing, all prices are in Canadian dollars (CAD) and are subject to applicable taxes, including GST/HST where applicable.
Payment must be made in full by the deadline specified at the time of booking or registration. We may refuse, suspend, or cancel services if payment is not received or if a payment method is declined, reversed, or disputed.
You authorize us, or our third-party payment processors, to charge your selected payment method for all applicable fees, taxes, and charges. You are responsible for any fees charged by your bank, card issuer, or payment provider.
Unless expressly stated otherwise, all purchases are final once the service has commenced or access to materials, digital content, or scheduled instructional time has been provided. Any discounts, promotional offers, or package pricing may be limited to specified conditions and may not be combined unless expressly permitted.
Where services are sold as packages, unused sessions may be subject to expiry periods, transfer limits, or other conditions specified at purchase. Credits, if issued at our discretion, are non-cash and non-transferable unless otherwise required by law.
5. Cancellation and Refund Policy
Our cancellation and refund rules may vary depending on the type of service, format, and booking terms. The specific policy disclosed at the time of booking will apply in addition to this section.
Unless otherwise stated in writing:
- Private one-on-one sessions may be rescheduled or cancelled with reasonable notice, typically no less than 24 hours before the scheduled session;
- Missed sessions, late arrivals, or cancellations made within the applicable notice period may be charged in full;
- Group classes and workshops may be non-refundable once the program has started;
- Digital materials, assessments, completed progress reviews, and administrative fees are generally non-refundable;
- Refunds, where approved, may be issued only to the original payment method or as a credit, at our discretion, subject to applicable law.
If Bellavita Italian Language Academy Inc. cancels a session or materially changes a program and is unable to provide a reasonable substitute, we may offer a rescheduled session, credit, or refund, as appropriate in the circumstances and as required by law.
We reserve the right to deny refunds where the request arises from a violation of these Terms, misconduct, repeated no-shows, or misuse of services.
6. Liability Limitations
To the fullest extent permitted by applicable law, Bellavita Italian Language Academy Inc., its directors, officers, employees, instructors, contractors, affiliates, agents, and representatives shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business, loss of data, or loss of opportunity, arising out of or relating to your use of our services.
To the fullest extent permitted by law, our total aggregate liability for any claim arising from or relating to the services or these Terms shall not exceed the amount you paid to us for the specific service giving rise to the claim during the three (3) months preceding the event giving rise to liability, or the minimum amount required by law, whichever is greater.
We do not guarantee uninterrupted access to our website, platforms, or services, and we are not responsible for delays, interruptions, or failures caused by internet issues, third-party platforms, payment processors, force majeure events, or your equipment, software, or connectivity.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable Canadian law, including liability for gross negligence, wilful misconduct, or any mandatory consumer protections that apply and cannot lawfully be waived.
7. Intellectual Property Rights
All content, materials, documents, recordings, slides, lesson plans, worksheets, graphics, logos, trademarks, text, audio, video, and other intellectual property provided by Bellavita Italian Language Academy Inc. remain our property or the property of our licensors, unless expressly stated otherwise.
We grant you a limited, personal, revocable, non-exclusive, non-transferable license to access and use the materials solely for your own educational, non-commercial use in connection with the services you purchased or were otherwise authorized to access.
You must not, without our prior written consent:
- Copy, reproduce, distribute, publish, sell, sublicense, or modify our materials;
- Share login credentials or private class access with others;
- Record sessions or create derivative works from our content;
- Use our materials for teaching, commercial training, or competing services;
- Remove copyright, trademark, or proprietary notices.
Any feedback, suggestions, or ideas you provide may be used by us without restriction or compensation, unless prohibited by law.
8. Data Protection and Privacy
We collect, use, store, and disclose personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws where relevant.
Personal information may be used for purposes including:
- Registering and administering accounts and bookings;
- Delivering classes, tutoring, workshops, assessments, and progress reviews;
- Processing payments and preventing fraud;
- Communicating with you about scheduling, service updates, and support;
- Improving our services, operations, and customer experience;
- Meeting legal, tax, regulatory, and compliance obligations.
We may use third-party service providers to support our operations, including payment processors, email services, learning platforms, and scheduling tools. These providers may process personal information on our behalf and are expected to handle it in accordance with appropriate confidentiality and security obligations.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly of any suspected unauthorized access.
For privacy-related inquiries, you may contact us using the details set out below. Any separate privacy policy, if published by us, forms part of our broader privacy disclosures and should be read together with these Terms.
9. Force Majeure
Bellavita Italian Language Academy Inc. shall not be liable for any delay, suspension, or failure in performance caused by events beyond our reasonable control, including but not limited to natural disasters, fire, flood, epidemic or pandemic-related restrictions, government action, war, terrorism, labour disputes, utility failures, internet outages, cyber incidents, transportation disruptions, or acts of third parties.
Where a force majeure event affects our ability to provide services, we may, at our discretion and where reasonable, reschedule sessions, provide substitute services, offer credits, or suspend performance for the duration of the event.
10. Changes to Terms
We may update or revise these Terms from time to time to reflect changes in our services, legal requirements, operational practices, or other business needs. Updated Terms will be posted or otherwise made available with a revised effective date.
Your continued use of the services after the revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the services and, where applicable, cancel future bookings in accordance with the cancellation policy.
11. Applicable Law and Jurisdiction
These Terms and any dispute, claim, or matter arising out of or relating to them, our services, or your use of our services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles.
You agree that the courts located in Toronto, Ontario shall have exclusive jurisdiction over any dispute arising from or relating to these Terms or the services, subject to any rights you may have under mandatory consumer protection legislation that cannot lawfully be waived.
12. Contact Information
If you have questions, concerns, cancellation requests, privacy inquiries, or notices regarding these Terms, please contact:
Bellavita Italian Language Academy Inc.
Suite 304, 1120 Finch Avenue West
Toronto, ON M3J 3H7
Canada
Email: [email protected]
Phone: +1 (416) 782-9463
13. Severability Clause
If any provision of these Terms is found to be invalid, unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be severed or limited to the minimum extent necessary so that the remaining provisions remain in full force and effect.
Any failure by us to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
By using the services of Bellavita Italian Language Academy Inc., you confirm that you have read, understood, and agreed to these Terms of Service.